Try the following: reboot your device and reinstall the game. Make sure the game was connected to your Google Play / Game Center / Amazon / Huawei / Telegram account (depending on your device), otherwise your progress might be lost.
If the issue still persists, please send us a bug report. To do this, tap 10 times on the top left corner of the screen whilst loading. This will trigger the game to send us a bug report.
Articles in this section
- Westland Survival does not run on an emulator
- I have encountered a bug in the game, how do I report it to you?
- Why is my game stuck on loading screen?
- How do I fix the server connection error?
- My game is lagging and/or crashing, what can I do?
- I have lost all my game progress, can you restore it?
- I didn't receive my daily VIP coins, what should I do?
- Why is my device no longer supported? (Android)
- Known Issues - Crashes on Motorolla