You can recover your backup from the server if the game was connected to Google Play / Game Center / Amazon / Huawei / Telegram (depending on your device). Make sure you have added the correct account to your device and connect the game again. If your game wasn't connected to any platform and there were no purchases, unfortunately, we won't be able to trace your backup on the server. Please make sure your game is connected next time.
Articles in this section
- I have encountered a bug in the game, how do I report it to you?
- Why is my game stuck on loading screen?
- How do I fix the server connection error?
- My game is lagging and/or crashing, what can I do?
- I have lost all my game progress, can you restore it?
- I didn't receive my daily VIP coins, what should I do?
- Why is my device no longer supported? (Android)
- Known Issues - Crashes on Motorolla